I am posting this review again now as this hotel is trying to block my original from being kept on the site.

Took my older brother here for a... read more simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat.

  Hidden gem. I can’t believe I’ve only just discovered it! Lovely riverbank setting.

I visited for brunch today with a friend and had a lovely fry up. Generous... read more sized portions, good quality and value.
The lady who served us was so friendly and helpful, she couldn’t have been more attentive.
I will definitely be visiting again soon and I will recommend to my friends and family.

  Excellent, friendly service from the moment we arrived. Wide variety of evening meals, and breakfast ordered to your convenience. Evening sun sits on the river bank to enjoy a cold... read more beer, and boats for a cracking messaround. Proper comfy beds an all.

  Service was top quality, plenty of choice for evening meals and breakfast with the option of a packed lunch. The rooms were clean and the beds were comfortable, very enjoyable... read more stay and good company. Pal

  I dont want to say its fantastic or give it 10 out of 10 or say the staff are fantastic, and the breakfast is amazing, as is the lunch and... read more evening menue, because if i do it will be difficult to get booked in. and im not going to say this is the best place to eat in maldon. and im not going to say that i love the mill house, WOW

  Found the staff to very friendly and welcoming I managed to call through they waited up until I come back to cook a dinner so I didn’t go hungry such... read more a amazing place to be the beds are Comfortable had a good sleep please book your self in here as they really do make you feel at home just without the fishes I will be coming back here this place it knocks spots of premier in

  On ariveing was greeted with a warm welcome and a friend smile was taken to room witch was verry clean and well equipped a good size shower room. The bar... read more was well stocked and at a grate price. The restaurant was clean and comfortable the menu was appetizing. I orded the sirloin steak witch was superbly cooked. The chief now's how to cook .we had breakfast the next morning and was fabulously cooked. Hotel has a ease to get in and get out carpark witch is secure. The river at back of car park has grate seating and was clean and verry tidey. Got to say I couldn't fault the service nor the the starf who wear help full frendly and happy to help .I have bean to a lot of hotels big small and some crap holls. But this has and was a verry happy and pleasant stay . Don't take my word for it try it starf room food beer 5 stars ☆☆☆☆☆

  Had a great time. Lovely food, very helpful/friendly service and very reasonably priced. Location is absolutely lovely with the river and views-to top it off you can even use the... read more rowing boat for not charge! Would 100% recommend visiting.

  Food was insane, well price and rooms were to amazing Clean and well maintained standard, staff were on top form couldn’t do more than enough for me thank you so... read more much for going above expectations! 100% be there again soon

  I came here with my partner & a few of our friends, it was honestly such a beautiful place to stay. The detail of the hotel inside is so cute,... read more it has a luxury, Victorian style antique look. We had a very good day on the boats on the hotel lake, which was so much fun & we also fed the ducks whilst we was having our breakfast which was delicious and included in price as bed & breakfast. Lovely view from the penthouse bedroom on suite, very clean. Had a good night aswell & bar lady was lovely, including all staff I saw were very polite also. All my friends will be coming here as will my mum as she loves unique places like this. I would 100% highly recommend, to friends, couples & families!

  The Mill House Hotel is a good hotel, clean and very convenient for me, as I work round the corner. The staff are absolutely lovely, the rooms are good and... read more the food is tasty. All at a really good price!
A real value for money! Thanks Richard and Carey!!

  Does the pandemic not apply to this “hotel”?! No rules being followed, staff not caring, no masks! Bad manners AND the food seemed cooked from frozen. Awful awful awful! Dread... read more to think what the rooms are like

  Dreamy days by the brook. Chugging away at the end of tough days graft. No fish in that river, however, plenty of life in the BnB. Food was always plentiful... read more and top notch. The staff were fantastic! Would go there again

  Nice little idyllic hotel with extremely helpful and friendly staff.

Reasonably priced per night, clean condition and good parking facilities.

Beds are extremely comfortable, staff are very... read more accommodating and food is exceptionally well priced, especially considering location.

  I have breakfact here regularly. Recently stopped for dinner, all food freshly cooked(so it takes time). This is a family owned business good service is guaranteed.
Also beautiful outside... read more seating right by the water. Lots of parking at the hotel and close by.

  Read and heard good things about the hotel so this morning we decided to have breakfast there and was not dissapointed.

The full English comes in 3 sizes, Small... read more (£6), Medium (£7) and large(£8.50) and the large was exactly that.

It was really enjoyable and good value, I must admit I struggled with the large.

The breakfast menu also had bubble and steak and kippers. On offer.

It's diffently worth a visit.

I understand they do Sunday lunches so that's our next visit.

  Lovely staff, lovely location and great home food cooked morning and night. Friendly welcome for the second time stopping here, breakfast catered for to suit and on an evening a... read more lovely place to sit out and enjoy a beer

  We popped in for a lunch break and were so pleased we did- we will be returning .
Warm, welcoming atmosphere in extremely historic place . Nice setting for... read more good solid brunch at reasonable price. Spotless, child friendly and yummy. Judge for yourself next time you pass.. but keep us a seat !! Cosy lounge with nice bar and T V facilities.