I read a lot of good reviews, and was hopeful , and I was not disappointed, this is a fabulous establishment , one big bonus is the excellent Customer Service,... read more Carey and Richard are the Owners , they are so approachable, friendly get stuck in, nothing is too much trouble, Richard is also the Chef and I tell you cooks amazingly. The food is good, wholesome and good size portions which I more than appreciated. I found other Staff really friendly as well especially Rachel who greeted as when we arrived. The Hotel is a little isolated but that is definitely an advantage, you can take a walk into Maldon, through beautiful Countryside passing rivers and locks which will take you around an hour or drive in ten minutes. The room was so cosy and the bed really comfortable. They have a Bar which is well stocked and reasonably priced. You can see the passion they have for their Hotel and their Guests, this was definitely felt with the other guests too. I see this Hotel as a Gem in Maldon and one definitely worth a visit.

  Mill Hotel is a very nice place to stay at. I have visited the hotel several times in the last 7 years. A lovely Mill,a peaceful river and an old... read more interesting church close by.

You can dine by the riverside and relax. Nice and clean rooms and great food.
And not to forget,a superfriendly staff... I will for sure come back again...

thanks a lot..regards from Rune,a very satisfired Norwegian

  Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of... read more the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and... Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  I am posting this review again now as this hotel is trying to block my original from being kept on the site.

Took my older brother here for a... read more simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat.

  The Mill House Hotel is a good hotel, clean and very convenient for me, as I work round the corner. The staff are absolutely lovely, the rooms are good and... read more the food is tasty. All at a really good price!
A real value for money! Thanks Richard and Carey!!

  Lovely staff, lovely location and great home food cooked morning and night. Friendly welcome for the second time stopping here, breakfast catered for to suit and on an evening a... read more lovely place to sit out and enjoy a beer

  Had breakfast here this morning and couldn’t fault it.
It was a lovely day so we sat outside by the river.
A little wait for the food but it... read more was cooked to order and great value so well worth it.
Sadly didn’t get names but the two ladies doing all the work (chef & waitress) are lovely and could not do enough for you.
I would happily recommend this place and fully intend to go back for lunch or an evening meal.

  Just arrived home from a two night stay at this beautiful hotel. The bedroom was clean, comfortable and lovely. The food was delicious and the staff so friendly. The cheesecake... read more in particular is a must! I didn’t stop eating the whole stay and every dish served was so tasty. An absolute pleasure to stay here like a home from home.

  I stayed at the Mill House Hotel to attend a wedding nearby and I can’t fault it.

For the price, facilities and the attentive & friendly staff, what... read more more could you ask for?

Thanks for a very enjoyable stay, I would stay here again without hesitation.

  Does the pandemic not apply to this “hotel”?! No rules being followed, staff not caring, no masks! Bad manners AND the food seemed cooked from frozen. Awful awful awful! Dread... read more to think what the rooms are like

  Been a loyal customer for a few years but really upset by how we were made to feel today. Loyalty means nothing and we were very hurt by the staff... read more and management treatment of us and my elderly mother today. Will not be going back. As soon as a bulk booking comes through loyalty goes out of the window. Felt very low today and this has made me worse .

  this is an honest review - the staff are friendly and welcoming and stayed just for one night over the jubilee weekend - our room was a family room and... read more at the top of the house but we accepted it even though i have a disability was glad of somewhere to stay over a busy period. on entering the room my heart sank it was shabby and not very clean one chair allocated and was in need of recovering. the shower was manky to say the least and needed sealant replaced and a good clean out - basic room facilities - and a shower that didnt work properly and very dangerous as it doesnt stay on the temperature it is set at and when i was under it the water became scalding and my husband had to quickly help me out of it as i would have been burned. there is a sign that said caution hot water but that shower is so dangerous and should not be used at all until fixed. the saving grace of the hotel was the food - it was good. manager did a lot of shouting at staff and i felt sorry for them - i have been in the catering business myself and shouting is not the best way to behave. the building and location is lovely but the hotel itself is left to run down and not cared about. sad. could be... this is an honest review - the staff are friendly and welcoming and stayed just for one night over the jubilee weekend - our room was a family room and at the top of the house but we accepted it even though i have a disability was glad of somewhere to stay over a busy period. on entering the room my heart sank it was shabby and not very clean one chair allocated and was in need of recovering. the shower was manky to say the least and needed sealant replaced and a good clean out - basic room facilities - and a shower that didnt work properly and very dangerous as it doesnt stay on the temperature it is set at and when i was under it the water became scalding and my husband had to quickly help me out of it as i would have been burned. there is a sign that said caution hot water but that shower is so dangerous and should not be used at all until fixed.
the saving grace of the hotel was the food - it was good.
manager did a lot of shouting at staff and i felt sorry for them - i have been in the catering business myself and shouting is not the best way to behave.
the building and location is lovely but the hotel itself is left to run down and not cared about. sad. could be beautiful at little cost. More

  Good honest basic fare. Service warm and helpful. Fish and chip meal very good. Charming riverside setting. Cosy lounge/bar. Free off road parking. Across road from Museum of... read more Power where exhibits include a huge steam engine

  I came here with my partner & a few of our friends, it was honestly such a beautiful place to stay. The detail of the hotel inside is so cute,... read more it has a luxury, Victorian style antique look. We had a very good day on the boats on the hotel lake, which was so much fun & we also fed the ducks whilst we was having our breakfast which was delicious and included in price as bed & breakfast. Lovely view from the penthouse bedroom on suite, very clean. Had a good night aswell & bar lady was lovely, including all staff I saw were very polite also. All my friends will be coming here as will my mum as she loves unique places like this. I would 100% highly recommend, to friends, couples & families!

  I came here with my partner & a few of our friends, it was honestly such a beautiful place to stay. The detail of the hotel inside is so cute,... read more it has a luxury, Victorian style antique look. We had a very good day on the boats on the hotel lake, which was so much fun & we also fed the ducks whilst we was having our breakfast which was delicious and included in price as bed & breakfast. Lovely view from the penthouse bedroom on suite, very clean. Had a good night aswell & bar lady was lovely, including all staff I saw were very polite also. All my friends will be coming here as will my mum as she loves unique places like this. I would 100% highly recommend, to friends, couples & families! More

  Can’t fault anything. Beds are really comfortable. Food was really amazing, all fresh ingredients and large portions with reasonable pricing. Hosts were fantastic and very welcoming. Great Lake, with boats... read more and fishing. Already planing to come back next year with my girlfriend.

Overall, Amazing.

  Very friendly staff, beautifully scenic by the river. Great value for money and car parking. Mint chocolate chip ice cream and red stripe beer are a highlight. Would thoroughly recommend... read more for a great value experience.

  A lunch venue suggested by my Daughter to meet with family. What a find ! Very wide selection of snacks, meals, sandwiches and desserts. The food we had was superb.... read more We sat outside by the river and such a lovely setting. More, the service was incredible. So attentive, professional, courteous and efficient. In fact, I can say that this was the best service that I have seen in many years in the UK. Very well done everyone at Mill House. Thankyou.