On ariveing was greeted with a warm welcome and a friend smile was taken to room witch was verry clean and well equipped a good size shower room. The bar... read more was well stocked and at a grate price. The restaurant was clean and comfortable the menu was appetizing. I orded the sirloin steak witch was superbly cooked. The chief now's how to cook .we had breakfast the next morning and was fabulously cooked. Hotel has a ease to get in and get out carpark witch is secure. The river at back of car park has grate seating and was clean and verry tidey. Got to say I couldn't fault the service nor the the starf who wear help full frendly and happy to help .I have bean to a lot of hotels big small and some crap holls. But this has and was a verry happy and pleasant stay . Don't take my word for it try it starf room food beer 5 stars ☆☆☆☆☆

  Hidden gem. I can’t believe I’ve only just discovered it! Lovely riverbank setting.

I visited for brunch today with a friend and had a lovely fry up. Generous... read more sized portions, good quality and value.
The lady who served us was so friendly and helpful, she couldn’t have been more attentive.
I will definitely be visiting again soon and I will recommend to my friends and family.

  A lunch venue suggested by my Daughter to meet with family. What a find ! Very wide selection of snacks, meals, sandwiches and desserts. The food we had was superb.... read more We sat outside by the river and such a lovely setting. More, the service was incredible. So attentive, professional, courteous and efficient. In fact, I can say that this was the best service that I have seen in many years in the UK. Very well done everyone at Mill House. Thankyou.

  Found the staff to very friendly and welcoming I managed to call through they waited up until I come back to cook a dinner so I didn’t go hungry such... read more a amazing place to be the beds are Comfortable had a good sleep please book your self in here as they really do make you feel at home just without the fishes I will be coming back here this place it knocks spots of premier in

  We visit regularly foods always tasty,hot and plentiful. Staff accomodating and pleasant lovely location and outside seating with swans is great too thankyou very much we will definitely be back... read more very soon

  I dont want to say its fantastic or give it 10 out of 10 or say the staff are fantastic, and the breakfast is amazing, as is the lunch and... read more evening menue, because if i do it will be difficult to get booked in. and im not going to say this is the best place to eat in maldon. and im not going to say that i love the mill house, WOW

  Well we arrived at the hotel around 6pm in the dark so didn't get to take in the beautiful surroundings u til the sunrise . The lady who greeted us... read more was very polite and made sure we knew what was what and what was where . The room was as clean as we could have hoped for and the bed was lush and so comfy .we will defi atly be returning and staying again and wodnt hesitate to recommend to anyone . Thanks mill House see you soon

  Lovely staff, lovely location and great home food cooked morning and night. Friendly welcome for the second time stopping here, breakfast catered for to suit and on an evening a... read more lovely place to sit out and enjoy a beer

  A late Christmas meal with scout family. Food was excellent as always and lots of it. Service also excellent. Highly recommend it. They even put a chrismas... read more tree up as they know it is our christmas meal. £22 for 3 course meal.with coffrr/tea and mince pie. Xx

  Nice little idyllic hotel with extremely helpful and friendly staff.

Reasonably priced per night, clean condition and good parking facilities.

Beds are extremely comfortable, staff are very... read more accommodating and food is exceptionally well priced, especially considering location.

  Staff were friendly, welcoming and keen to deliver a first class service, nothing was too much trouble. The food was excellent, a pleasant time had by all. I highly recommend... read more and will definitely return in the near future.
Many thanks

  Stayed at the mill house on Saturday , lovely relaxed and friendly staff , cosy bar , large portion meal while looking over a river on a river bank .... read more Comfortable large double bed and large deep bath lovely
relaxed evening , In the price with the double room a nice sized full English breakfast will be visiting again great if your travelling on your own as well if you just want to have a couple of days to unwind !

  We popped in for a lunch break and were so pleased we did- we will be returning .
Warm, welcoming atmosphere in extremely historic place . Nice setting for... read more good solid brunch at reasonable price. Spotless, child friendly and yummy. Judge for yourself next time you pass.. but keep us a seat !! Cosy lounge with nice bar and T V facilities.

  Our scout group have our Christmas meal there ervey year - yes in January! They even make sure we have cheistmas tree and crakers! Great food and service aa usual.... read more Rachel very attentive as always. Highly recommend a visit here for excellent food at reaasonal price and excellent service.

  Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of... read more the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and... Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  I am posting this review again now as this hotel is trying to block my original from being kept on the site. Took my older brother here for a... read more simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady... I am posting this review again now as this hotel is trying to block my original from being kept on the site.

Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  Very friendly staff, beautifully scenic by the river. Great value for money and car parking. Mint chocolate chip ice cream and red stripe beer are a highlight. Would thoroughly recommend... read more for a great value experience.

  this is an honest review - the staff are friendly and welcoming and stayed just for one night over the jubilee weekend - our room was a family room and... read more at the top of the house but we accepted it even though i have a disability was glad of somewhere to stay over a busy period. on entering the room my heart sank it was shabby and not very clean one chair allocated and was in need of recovering. the shower was manky to say the least and needed sealant replaced and a good clean out - basic room facilities - and a shower that didnt work properly and very dangerous as it doesnt stay on the temperature it is set at and when i was under it the water became scalding and my husband had to quickly help me out of it as i would have been burned. there is a sign that said caution hot water but that shower is so dangerous and should not be used at all until fixed. the saving grace of the hotel was the food - it was good. manager did a lot of shouting at staff and i felt sorry for them - i have been in the catering business myself and shouting is not the best way to behave. the building and location is lovely but the hotel itself is left to run down and not cared about. sad. could be... this is an honest review - the staff are friendly and welcoming and stayed just for one night over the jubilee weekend - our room was a family room and at the top of the house but we accepted it even though i have a disability was glad of somewhere to stay over a busy period. on entering the room my heart sank it was shabby and not very clean one chair allocated and was in need of recovering. the shower was manky to say the least and needed sealant replaced and a good clean out - basic room facilities - and a shower that didnt work properly and very dangerous as it doesnt stay on the temperature it is set at and when i was under it the water became scalding and my husband had to quickly help me out of it as i would have been burned. there is a sign that said caution hot water but that shower is so dangerous and should not be used at all until fixed.
the saving grace of the hotel was the food - it was good.
manager did a lot of shouting at staff and i felt sorry for them - i have been in the catering business myself and shouting is not the best way to behave.
the building and location is lovely but the hotel itself is left to run down and not cared about. sad. could be beautiful at little cost. More