Been a loyal customer for a few years but really upset by how we were made to feel today. Loyalty means nothing and we were very hurt by the staff... read more and management treatment of us and my elderly mother today. Will not be going back. As soon as a bulk booking comes through loyalty goes out of the window. Felt very low today and this has made me worse .

  Our scout group have our Christmas meal there ervey year - yes in January! They even make sure we have cheistmas tree and crakers! Great food and service aa usual.... read more Rachel very attentive as always. Highly recommend a visit here for excellent food at reaasonal price and excellent service.

  this is an honest review - the staff are friendly and welcoming and stayed just for one night over the jubilee weekend - our room was a family room and... read more at the top of the house but we accepted it even though i have a disability was glad of somewhere to stay over a busy period. on entering the room my heart sank it was shabby and not very clean one chair allocated and was in need of recovering. the shower was manky to say the least and needed sealant replaced and a good clean out - basic room facilities - and a shower that didnt work properly and very dangerous as it doesnt stay on the temperature it is set at and when i was under it the water became scalding and my husband had to quickly help me out of it as i would have been burned. there is a sign that said caution hot water but that shower is so dangerous and should not be used at all until fixed. the saving grace of the hotel was the food - it was good. manager did a lot of shouting at staff and i felt sorry for them - i have been in the catering business myself and shouting is not the best way to behave. the building and location is lovely but the hotel itself is left to run down and not cared about. sad. could be... this is an honest review - the staff are friendly and welcoming and stayed just for one night over the jubilee weekend - our room was a family room and at the top of the house but we accepted it even though i have a disability was glad of somewhere to stay over a busy period. on entering the room my heart sank it was shabby and not very clean one chair allocated and was in need of recovering. the shower was manky to say the least and needed sealant replaced and a good clean out - basic room facilities - and a shower that didnt work properly and very dangerous as it doesnt stay on the temperature it is set at and when i was under it the water became scalding and my husband had to quickly help me out of it as i would have been burned. there is a sign that said caution hot water but that shower is so dangerous and should not be used at all until fixed.
the saving grace of the hotel was the food - it was good.
manager did a lot of shouting at staff and i felt sorry for them - i have been in the catering business myself and shouting is not the best way to behave.
the building and location is lovely but the hotel itself is left to run down and not cared about. sad. could be beautiful at little cost. More

  Very friendly staff, beautifully scenic by the river. Great value for money and car parking. Mint chocolate chip ice cream and red stripe beer are a highlight. Would thoroughly recommend... read more for a great value experience.

  Having to work away from home during a pandemic is hardly anyone’s cup of tea. Factor that into decent accommodation being even harder to come by than now a 2kg... read more bag of flour and you start to realise that things are going to get a lot worse before they get better. However having decent accommodation whilst working away can be the difference between a good job and a bad one. Prior to the Mill House we had to spend a week in a well known establishment (won’t say the name, but it rhymes with Gravelodge). Morale was low. So low it was measured in Kelvins. People began putting their hands in deep fat friers just to feel something other than sadness and despair. The Mill House changed all of that. Got a warm welcome immediately upon arrival and being here makes you realise that despite the fact the world is likely to experience the worst global mental and economic depression in human history, there are still things out there to look forward to and that life goes on. Furlough ? How about Fur no.

TL;DR - it’s pretty nice here. More

  I am posting this review again now as this hotel is trying to block my original from being kept on the site.

Took my older brother here for a... read more simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat.

  We found a deal to stay at the Mill House Hotel on Ebay of all places. Upon arrival after a 3 hour drive we parked up, checjed in and ate... read more our picnic sat on a bench overlooking the Mill stream mooring at the back of the hotel.
We had been allocated a ground floor room and as my wife is a late sleeper the staff accommodated our request for a quieter room. We stayed in room 5 which is a lovely family room with a king size and two roomy bunk beds. We loved the room and the view of the church. The church bells chime every hour even throughout the night so close your windows.
The shower in the room was excellent, powerful if required and always with hot water. The staff were great and very friendly.
The best thing about the Mill House was the breakfast. There were many non-resident groups of families queueing for the breakfast but the hotel reserved tables for guests do we were immediately seated. The quality of the food was superb.
Our impression of the hotel was it was quintessentially English from a time gone by in the best sense. The local area was really great as well and completely different to our expectations. We would definitely stay again. Thank you Mill House Hotel

  Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of... read more the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and... Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  Read and heard good things about the hotel so this morning we decided to have breakfast there and was not dissapointed.

The full English comes in 3 sizes, Small... read more (£6), Medium (£7) and large(£8.50) and the large was exactly that.

It was really enjoyable and good value, I must admit I struggled with the large.

The breakfast menu also had bubble and steak and kippers. On offer.

It's diffently worth a visit.

I understand they do Sunday lunches so that's our next visit.

  We visit regularly foods always tasty,hot and plentiful. Staff accomodating and pleasant lovely location and outside seating with swans is great too thankyou very much we will definitely be back... read more very soon

  I came here with my partner & a few of our friends, it was honestly such a beautiful place to stay. The detail of the hotel inside is so cute,... read more it has a luxury, Victorian style antique look. We had a very good day on the boats on the hotel lake, which was so much fun & we also fed the ducks whilst we was having our breakfast which was delicious and included in price as bed & breakfast. Lovely view from the penthouse bedroom on suite, very clean. Had a good night aswell & bar lady was lovely, including all staff I saw were very polite also. All my friends will be coming here as will my mum as she loves unique places like this. I would 100% highly recommend, to friends, couples & families!

  Warm welcome, home cooked meals and comfortable, clean rooms that are very well priced. Oh...., cold beer !

Highly recommended. Friendly staff that can't do enough for you. Fantastic... read more riverside location.

  I went to this hotel for a reiki trading weekend ! The hotel was next to the river and my room was at the front the room was comfy so... read more was the bed think this hotel is a little Gem the staff are all so friendly and helpful the bar was very cosy and the food was very good I will definitely go back

  Fantastic place to stay, like home from home. Staff are amazing, they go above and beyond, food is stunning and really good value, rooms where spotless, location is brilliant only... read more 2.2 miles from local amenities, would definitely recommend to anyone, would be more than happy to stay there again. 5 stars all the way.

  I came here with my partner & a few of our friends, it was honestly such a beautiful place to stay. The detail of the hotel inside is so cute,... read more it has a luxury, Victorian style antique look. We had a very good day on the boats on the hotel lake, which was so much fun & we also fed the ducks whilst we was having our breakfast which was delicious and included in price as bed & breakfast. Lovely view from the penthouse bedroom on suite, very clean. Had a good night aswell & bar lady was lovely, including all staff I saw were very polite also. All my friends will be coming here as will my mum as she loves unique places like this. I would 100% highly recommend, to friends, couples & families! More

  Nice little idyllic hotel with extremely helpful and friendly staff.

Reasonably priced per night, clean condition and good parking facilities.

Beds are extremely comfortable, staff are very... read more accommodating and food is exceptionally well priced, especially considering location.

  Had a great time. Lovely food, very helpful/friendly service and very reasonably priced. Location is absolutely lovely with the river and views-to top it off you can even use the... read more rowing boat for not charge! Would 100% recommend visiting.

  Staff were friendly, welcoming and keen to deliver a first class service, nothing was too much trouble. The food was excellent, a pleasant time had by all. I highly recommend... read more and will definitely return in the near future.
Many thanks