Our stay exceeded our expectations and the cleanliness of our hotel room added to our experience. The food was amazing and the staff team very focused on delivering great customer... read more service . Breakfast was cooked to perfection

  Does the pandemic not apply to this “hotel”?! No rules being followed, staff not caring, no masks! Bad manners AND the food seemed cooked from frozen. Awful awful awful! Dread... read more to think what the rooms are like

  I came here with my partner & a few of our friends, it was honestly such a beautiful place to stay. The detail of the hotel inside is so cute,... read more it has a luxury, Victorian style antique look. We had a very good day on the boats on the hotel lake, which was so much fun & we also fed the ducks whilst we was having our breakfast which was delicious and included in price as bed & breakfast. Lovely view from the penthouse bedroom on suite, very clean. Had a good night aswell & bar lady was lovely, including all staff I saw were very polite also. All my friends will be coming here as will my mum as she loves unique places like this. I would 100% highly recommend, to friends, couples & families!

  Dreamy days by the brook. Chugging away at the end of tough days graft. No fish in that river, however, plenty of life in the BnB. Food was always plentiful... read more and top notch. The staff were fantastic! Would go there again

  Been a loyal customer for a few years but really upset by how we were made to feel today. Loyalty means nothing and we were very hurt by the staff... read more and management treatment of us and my elderly mother today. Will not be going back. As soon as a bulk booking comes through loyalty goes out of the window. Felt very low today and this has made me worse .

  Service was top quality, plenty of choice for evening meals and breakfast with the option of a packed lunch. The rooms were clean and the beds were comfortable, very enjoyable... read more stay and good company. Pal

  Just got back from a three day stay at the Mill House, We had a wonderful time, the room was clean and spacious, the food was good, well cooked and... read more filling, the location was lovely. But the very best thing about the Mill House was the staff, they were all friendly polite and helpful, in every way, but special thanks to Robert, whose kindness, good humour and willingness to oblige made our holiday. its not the Ritz, and the artwork is terrible! but the prices are fair, and we felt at home and welcome, which is the most important thing, and a trick a lot of more up-market establishments could do well to learn. More

  Having to work away from home during a pandemic is hardly anyone’s cup of tea. Factor that into decent accommodation being even harder to come by than now a 2kg... read more bag of flour and you start to realise that things are going to get a lot worse before they get better. However having decent accommodation whilst working away can be the difference between a good job and a bad one. Prior to the Mill House we had to spend a week in a well known establishment (won’t say the name, but it rhymes with Gravelodge). Morale was low. So low it was measured in Kelvins. People began putting their hands in deep fat friers just to feel something other than sadness and despair. The Mill House changed all of that. Got a warm welcome immediately upon arrival and being here makes you realise that despite the fact the world is likely to experience the worst global mental and economic depression in human history, there are still things out there to look forward to and that life goes on. Furlough ? How about Fur no.

TL;DR - it’s pretty nice here. More

  All the staff were welcoming and polite. Especially thanks to Kerry for staying up late for us. The whole place was exemplary. Maldon nearby was lovely for a day trip.... read more The Breakfast etc was excellent.

  Came here for a Sunday lunch and we got this, there was also some bloke screaming rather loudly in the dining room down his phone on what appeared to be... read more a live video of some sort talking about large w***ys! the chicken was raw in fact I think it still had a pulse.

Apart from the rather vocal baldy in the dining room the obvious British national party influence of the place, there is nothing to else to say. The "cook" needs sacking

  I am posting this review again now as this hotel is trying to block my original from being kept on the site. Took my older brother here for a... read more simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady... I am posting this review again now as this hotel is trying to block my original from being kept on the site.

Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  Our scout group have our Christmas meal there ervey year - yes in January! They even make sure we have cheistmas tree and crakers! Great food and service aa usual.... read more Rachel very attentive as always. Highly recommend a visit here for excellent food at reaasonal price and excellent service.

  Can’t fault anything. Beds are really comfortable. Food was really amazing, all fresh ingredients and large portions with reasonable pricing. Hosts were fantastic and very welcoming. Great Lake, with boats... read more and fishing. Already planing to come back next year with my girlfriend.

Overall, Amazing.

  We found a deal to stay at the Mill House Hotel on Ebay of all places. Upon arrival after a 3 hour drive we parked up, checjed in and ate... read more our picnic sat on a bench overlooking the Mill stream mooring at the back of the hotel.
We had been allocated a ground floor room and as my wife is a late sleeper the staff accommodated our request for a quieter room. We stayed in room 5 which is a lovely family room with a king size and two roomy bunk beds. We loved the room and the view of the church. The church bells chime every hour even throughout the night so close your windows.
The shower in the room was excellent, powerful if required and always with hot water. The staff were great and very friendly.
The best thing about the Mill House was the breakfast. There were many non-resident groups of families queueing for the breakfast but the hotel reserved tables for guests do we were immediately seated. The quality of the food was superb.
Our impression of the hotel was it was quintessentially English from a time gone by in the best sense. The local area was really great as well and completely different to our expectations. We would definitely stay again. Thank you Mill House Hotel

  On ariveing was greeted with a warm welcome and a friend smile was taken to room witch was verry clean and well equipped a good size shower room. The bar... read more was well stocked and at a grate price. The restaurant was clean and comfortable the menu was appetizing. I orded the sirloin steak witch was superbly cooked. The chief now's how to cook .we had breakfast the next morning and was fabulously cooked. Hotel has a ease to get in and get out carpark witch is secure. The river at back of car park has grate seating and was clean and verry tidey. Got to say I couldn't fault the service nor the the starf who wear help full frendly and happy to help .I have bean to a lot of hotels big small and some crap holls. But this has and was a verry happy and pleasant stay . Don't take my word for it try it starf room food beer 5 stars ☆☆☆☆☆

  Staff were friendly, welcoming and keen to deliver a first class service, nothing was too much trouble. The food was excellent, a pleasant time had by all. I highly recommend... read more and will definitely return in the near future.
Many thanks

  Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of... read more the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and... Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  Warm welcome, home cooked meals and comfortable, clean rooms that are very well priced. Oh...., cold beer !

Highly recommended. Friendly staff that can't do enough for you. Fantastic... read more riverside location.