Does the pandemic not apply to this “hotel”?! No rules being followed, staff not caring, no masks! Bad manners AND the food seemed cooked from frozen. Awful awful awful! Dread... read more to think what the rooms are like

  Can’t fault anything. Beds are really comfortable. Food was really amazing, all fresh ingredients and large portions with reasonable pricing. Hosts were fantastic and very welcoming. Great Lake, with boats... read more and fishing. Already planing to come back next year with my girlfriend.

Overall, Amazing.

  Excellent, friendly service from the moment we arrived. Wide variety of evening meals, and breakfast ordered to your convenience. Evening sun sits on the river bank to enjoy a cold... read more beer, and boats for a cracking messaround. Proper comfy beds an all.

  I am posting this review again now as this hotel is trying to block my original from being kept on the site. Took my older brother here for a... read more simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady... I am posting this review again now as this hotel is trying to block my original from being kept on the site.

Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  Nice little idyllic hotel with extremely helpful and friendly staff.

Reasonably priced per night, clean condition and good parking facilities.

Beds are extremely comfortable, staff are very... read more accommodating and food is exceptionally well priced, especially considering location.

  Having to work away from home during a pandemic is hardly anyone’s cup of tea. Factor that into decent accommodation being even harder to come by than now a 2kg... read more bag of flour and you start to realise that things are going to get a lot worse before they get better. However having decent accommodation whilst working away can be the difference between a good job and a bad one. Prior to the Mill House we had to spend a week in a well known establishment (won’t say the name, but it rhymes with Gravelodge). Morale was low. So low it was measured in Kelvins. People began putting their hands in deep fat friers just to feel something other than sadness and despair. The Mill House changed all of that. Got a warm welcome immediately upon arrival and being here makes you realise that despite the fact the world is likely to experience the worst global mental and economic depression in human history, there are still things out there to look forward to and that life goes on. Furlough ? How about Fur no.

TL;DR - it’s pretty nice here. More

  Food was insane, well price and rooms were to amazing Clean and well maintained standard, staff were on top form couldn’t do more than enough for me thank you so... read more much for going above expectations! 100% be there again soon

  I came here with my partner & a few of our friends, it was honestly such a beautiful place to stay. The detail of the hotel inside is so cute,... read more it has a luxury, Victorian style antique look. We had a very good day on the boats on the hotel lake, which was so much fun & we also fed the ducks whilst we was having our breakfast which was delicious and included in price as bed & breakfast. Lovely view from the penthouse bedroom on suite, very clean. Had a good night aswell & bar lady was lovely, including all staff I saw were very polite also. All my friends will be coming here as will my mum as she loves unique places like this. I would 100% highly recommend, to friends, couples & families! More

  Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of... read more the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and... Took my older brother here for a simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat. More

  Well we arrived at the hotel around 6pm in the dark so didn't get to take in the beautiful surroundings u til the sunrise . The lady who greeted us... read more was very polite and made sure we knew what was what and what was where . The room was as clean as we could have hoped for and the bed was lush and so comfy .we will defi atly be returning and staying again and wodnt hesitate to recommend to anyone . Thanks mill House see you soon

  I read a lot of good reviews, and was hopeful , and I was not disappointed, this is a fabulous establishment , one big bonus is the excellent Customer Service,... read more Carey and Richard are the Owners , they are so approachable, friendly get stuck in, nothing is too much trouble, Richard is also the Chef and I tell you cooks amazingly. The food is good, wholesome and good size portions which I more than appreciated. I found other Staff really friendly as well especially Rachel who greeted as when we arrived. The Hotel is a little isolated but that is definitely an advantage, you can take a walk into Maldon, through beautiful Countryside passing rivers and locks which will take you around an hour or drive in ten minutes. The room was so cosy and the bed really comfortable. They have a Bar which is well stocked and reasonably priced. You can see the passion they have for their Hotel and their Guests, this was definitely felt with the other guests too. I see this Hotel as a Gem in Maldon and one definitely worth a visit.

  Found the staff to very friendly and welcoming I managed to call through they waited up until I come back to cook a dinner so I didn’t go hungry such... read more a amazing place to be the beds are Comfortable had a good sleep please book your self in here as they really do make you feel at home just without the fishes I will be coming back here this place it knocks spots of premier in

  I have breakfact here regularly. Recently stopped for dinner, all food freshly cooked(so it takes time). This is a family owned business good service is guaranteed.
Also beautiful outside... read more seating right by the water. Lots of parking at the hotel and close by.

  Service was top quality, plenty of choice for evening meals and breakfast with the option of a packed lunch. The rooms were clean and the beds were comfortable, very enjoyable... read more stay and good company. Pal

  Read and heard good things about the hotel so this morning we decided to have breakfast there and was not dissapointed.

The full English comes in 3 sizes, Small... read more (£6), Medium (£7) and large(£8.50) and the large was exactly that.

It was really enjoyable and good value, I must admit I struggled with the large.

The breakfast menu also had bubble and steak and kippers. On offer.

It's diffently worth a visit.

I understand they do Sunday lunches so that's our next visit.

  Fantastic place to stay, like home from home. Staff are amazing, they go above and beyond, food is stunning and really good value, rooms where spotless, location is brilliant only... read more 2.2 miles from local amenities, would definitely recommend to anyone, would be more than happy to stay there again. 5 stars all the way.

  Good honest basic fare. Service warm and helpful. Fish and chip meal very good. Charming riverside setting. Cosy lounge/bar. Free off road parking. Across road from Museum of... read more Power where exhibits include a huge steam engine

  I am posting this review again now as this hotel is trying to block my original from being kept on the site.

Took my older brother here for a... read more simple lunch the first week of October 2020. Neither of us had ever visited here before. Managed to park at the rear of the property and was initially impressed with the location by the canal to the mill and the fact that in better weather there are benches that could be used by the waters edge for a drink or a bite to eat. Approached the nearest door to the property which was open and appeared to have a sign on it. I went to read the sign to see if this was the preferred entry route from the car park in these Coronavirus aware times. The 'sign' on the door actually appeared as a blank white sheet of paper which I can only assume used to have some sort of notice or instruction on it prior to being bleach by the sun over many months or years. A gentleman appeared and gestured that we could enter by the door in question. I pointed out the blank sign and by this time we were on our way round to the front of the building towards the main entrance. There was another door which had a sign on it which included the words "do not enter" but there was now a lady present who tried to encourage us in through this door. I pointed out that it specifically said not to enter there and we continued to walk round to the main entrance, past a further door which is clearly permanently closed and finally we were in the building. Here we were quickly met by the lady we had seen momentarily on our way in and I asked if it was possible we could have lunch for two. She was very welcoming and pointed into the restaurant and said we could sit anywhere we wished. She was correct as there were no other customers there. At this point I realised that neither she or the gentleman that had spoken to us earlier were wearing face coverings of any kind. We sat down and shortly afterwards were presented with the menus. We were about to be asked for our contact details and as we were the lady apologised for 'the nonsense' and said 'and of course the virus doesn't even come out after 10 o'clock' to which I said I insist they have our details and enquired where their QR code was being displayed. The lady seemed surprised that I was keen to register but did then show me to a code on the wall which I then used. Most places I have been to recently would either already have a code available on the table or would bring a mobile version to you rather than expect their guests to be moving around the premises any more than they absolutely need to. We ordered two drinks and two main courses being bangers and mash, peas and gravy for my brother and chicken and ham pie, chips and peas for myself. The food took about 40 minutes to arrive during which I did check out the reviews on Tripadvisor which mentioned that the food could take some time but it would be fresh and good. When ours arrived, my brothers looked okay and he ate it. Mine didn't look too good. The pie was mainly a pile of broken pastry under which I found some very dry chicken and a few other pieces of filling. The chips were warm and soggy, like they had perhaps been heated up from frozen but on an oven that was not hot enough. My peas were fine. My brother finished his meal and I ate what I could. I was hungry and by now it was too late to get anything from another venue. I paid and we left. During our time in the building which I would estimate at about 75 minutes we saw three or four staff but no residents or other customers. At no time did we see anyone wearing any sort of face covering. I do not think this venue is taking the Coronavirus situation at all seriously, certainly not at lunchtime with non-resident diners. This alone would be enough to prevent me from returning while the pandemic persists but the attitude of the staff along with the very poor quality of a simple dish after such a long wait is really not something I ever wish to repeat.